Sometimes the results of a Best Practices study motivate me to dig a little deeper into an industry. A recent example is our study of the transportation industry. The top three behaviors predicting effective leadership were communication, strategic and technical. This combination made me think of a more fluid and unpredictable environment than I would […]
There’s a lot that sets the retail/wholesale industry apart from other businesses. One of its most salient characteristics is that it touches everyone personally and professionally. It is a part of our everyday lives. With online sales, we have even welcomed this industry into our homes. For many, it is the first step into the […]
You know the idiom, “a camel is a horse designed by a committee”? This is how I feel about employee engagement in its current form; almost like it has become Frankenstein’s weirder sibling. I should note that I was fascinated by employee engagement in graduate school; yet I’m concerned that, despite good intentions, it has […]
