The term “employee engagement” made its first appearance in an academic journal in 1990. Since then, the concept has evolved and transformed; while some organizations take it as a serious imperative, for others, it’s become a loose catchall term for anything from a fitness center to a foosball…
We are all making our way through an extremely tumultuous time. For most of us, our personal and professional worlds have been completely disrupted (and in some cases, blended, as we find ourselves working in close quarters with all members of our household). While disruption clearly comes with…
“Content.” It’s a word that has taken on a different meaning in the digital age. In marketing, it’s come to distinguish content marketing – information people actually want to have (expertise, instruction, research, guides) – from the junk they’d rather do without. When I arrived at MRG a…
There’s a lot to love about being headquartered in Portland, Maine – fresh seafood, gorgeous summers, beautiful views, an amazing food scene (…we won’t discuss the winters). But being an international business located in our small city does have a downside: we rarely get customers dropping in to…
I remember being perplexed by things like home, car and even medical insurance when I was a child. In my young mind, it seemed like an unnecessary gamble to pay for something you hoped to never need. With age and life experience I have come to understand it…
Somehow, bewilderingly, we’re already entering the final month of 2019. The year’s end always offers ample opportunity for reflection – what did we accomplish? What did we learn? What are we still seeking? Unsurprisingly, MRG is a particularly reflective environment, and as we close out the year, we…
Leadership is a complex and often frustrating experience. Having the ability and poise to sift through endless – and frequently contradictory – information to lead effectively may feel like more of an art than a science. And while leadership in any capacity is difficult, leadership within the humanitarian…
Looking for the post-webinar Q&A? Find it here. Watching a once-successful leader derail can feel a lot like watching a bicycle crash. By the time you can see the wreckage start to happen, it seems like it’s too late to stop it. And like a bicycle crash, the…
Ideally, every coachee could start the development process feeling confident, open, and ready to achieve deep self-awareness – fearlessly. In reality, though, the idea of candid 360 feedback can strike fear into the hearts of even an experienced leader. Finding out how you are perceived by others could…
One of the things I’ve always loved during my many years at MRG is talking – by phone, by email, or especially in person – with the coaches who are using our assessments. Part of this is my own curiosity – I’ve been doing this work for a…