Communication and Accountability: Best Practices for Nonprofit Organizations

In response to an inquiry from our network, we recently had the opportunity to conduct a best practice study for the nonprofit sector. Like many of our studies, this one had some interesting findings.

Some aspects of effective leadership in the nonprofit sector seem to look similar to effective leadership in other areas. Clarity of communication, for instance, is often associated with leadership effectiveness across many different industries.

But this research also found some patterns specific to the nonprofit sector. For example, holding people accountable to their commitments was one of the behaviors associated with effective leadership in nonprofits.

I invite you to look at the full set of results from this research here.

At MRG, we approach research as an ongoing conversation with our network. It is one of the things that makes it so enjoyable. We share our research frequently and openly, and always look forward to getting feedback and considering different interpretations of the results. We also appreciate the many research ideas we receive on a regular basis. Every new study is the start of a new conversation.

Let us know what questions are coming up in your work and let’s start a new research conversation.


(Are you part of the MRG network? Log into the MRG Knowledge Base once to access  more than twenty Best Practice Reports and webinars along with the full MRG research library.)

Also, if there’s anything we at MRG can do to help support you or advise you as you transition to more online coaching, training, and facilitation in the coming weeks, please don’t hesitate to reach out. We’re all working through this together (even if we’re apart!).


About the author

Maria is Head of Research at MRG. She loves a challenge and often gets a little too excited about running new studies. She finds peace and balance by cooking (as long as her husband is doing the cleaning) or being anywhere near the ocean.

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